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EXPORT SALES

We are sorry, but we have suspended export shipments to countries other than Canada.
We will revisit this policy after we have completed our move to Michigan, and gotten our operations fully up to speed.
We thank our valued customers in Australia and other countries for their understanding.

We accept export orders through our website only. Our normal $25.00 minimum order applies.
If a foreign address cannot be entered into the order form's "address" data fields, the complete address can be typed into the "Comments" box.
If you are having a problem checking out, please make sure you have chosen the correct country in the pull-down menus for both billing address and shipping address.

If we receive an export order through our website, we will provide an emailed freight quote.
We will not process credit card charges or ship an order until we receive your emailed approval of our shipping quote.
We cannot provide freight quotes without an order.
Freight quotes do not include duties, taxes or other customs brokerage charges; other fees may apply and are the buyer's responsibility.
(Typically, customs/administrative fees are cheaper through postal services than through UPS.)

We will not quote any US Postal Services other than "Priority Mail International" with insurance and tracking.
On request, we can quote UPS services to Canadian commercial addresses on a "prepay-and-add" basis.

PAYMENT

Payment by credit card is acceptable in most cases.

Orders over $250.00 must be prepaid with a bank wire transfer; there is an additional $30.00 fee for this bank service (Orders over $1000 are exempt from this fee.)

We do not accept PayPal.