Metalworking Tools and Supplies


Express Order

Model # Qty





  It's easy to place an order with us online through our website, by phone, or email.

We encourage customers to place orders through our website whenever possible: it's secure, it's usually faster for the customer, and it's the fastest and most accurate way for us to get your orders shipped. Ordering online allows us to apply more of our automated processes, and in turn helps us to better serve all of our customers.

There's no need to register or log in to place an order, and using the indexes (the "Product Index" link in the top right or the "Alphabetical Index" link in upper left) makes finding tools easy. The Category menus on our homepage are useful, too.

Customer service questions? These are usually best served if customers send us an email, but call us if you need help in a hurry!

Our phone hours are 8:00 a.m. to 4:30 p.m. EST, Monday through Friday.
  It is not necessary to register with our site in order to make purchases from our online store.
Your stored personal information is protected by our privacy policy.

If you do register with the website, we will save your shipping information on our server, and protect it with a password.
We also offer registered customers a 'virtual tool crib' - after logging in to 'My Tool Crib' (found in the vertical left-hand navigation bar of any page) you can 'save a cart', and keep a group of items that you may want to buy at a later date.
This cart will be saved until used or deleted.

If you use a group of items on a regular basis, you can also save it as a 'recurring order'.
You can save multiple recurring orders - corresponding to the tools needed for a specific task, or for replenishing your drill dispenser, for example.

The link for "order tracking" will allow you to view your placed orders.
This link does not allow you to track shipping or order progress.
  We accept MASTER CARD, VISA, AMERICAN EXPRESS and DISCOVER. Just complete our secure online order form.

For security reasons, we do NOT save your credit card information with your account.
You will have to provide your card number each time you order by credit card.

To prevent fraud we also need the security code from your card.
This is either a 4 digit number found on the front of American Express cards, or the last 3 digits printed on the signature strip on the back of most other cards.
We reserve the right to require payment by wire transfer in advance.
MINIMUM ORDER is only $25.00 of merchandise.
  If you wish to establish an open account, please provide names, phone numbers, and fax numbers of three trade references and your bank.

We will email you a credit application if you prefer.

We accept written purchase orders from most schools and government agencies.

Terms for all open accounts are NET 30 DAYS.

The sales tax will not appear at checkout, but will be added to the final invoice in your shipment.
In all cases we must have this form before we ship.
Sales tax will not be refunded after the order has shipped.

Customers in states other than Michigan may have an obligation to self-report and pay sales or use taxes to their state.

Please call for details.
  All orders are F.O.B Warren MI, F.O.B Tulsa OK, F.O.B Hackensack NJ (or F.O.B. factory, if drop shipped).

Items under 150 lbs. will ship via UPS.
Our online store provides a weight and zip code-based shipping cost for UPS Ground service for domestic orders up to 150 pounds in weight.
Please note that depending on zip code shipping may seem high for a light package, but adding additional items will often add very little to the shipping cost.
Orders over 150 pounds, non-mainland US postal codes, and certain customer input errors may return a $0 freight charge in the cart, but the correct actual cost of UPS Ground service will be calculated and charged- we do not offer free shipping.

UPS expedited shipping services (like Next Day Air, 2nd Day Air, 3-Day Select) are available upon request- we will generally ask customers to approve a quote before we ship using these more expensive services.

We can ship UPS collect to destinations in the U.S.A., billing freight charges to your account if you request.
This service is offered as a courtesy, and we will not accept chargebacks if we accidentally ship prepaid and then later bill you for the shipment.

Our default shipping method to Puerto Rico is USPS Priority Mail.
UPS Ground service is available upon request.

We do not ship by USPS in the lower 48 US states, so we cannot ship to PO Boxes.
We can ship using USPS Priority Mail for customers in Alaska or Hawaii if you request it in the cart's "comments" box.

Orders to APO/FPO locations will be sent using insured Priority Mail.

Special packing requirements:
Orders with small amounts of drill rod or threaded rod (under $30.00 of rod) may require an second, specially packed box.
If a second box is needed this will incur an extra freight charge of $10.00, in addition to the total shown at checkout.
If we can ship in one box there will be no extra charge.
For truck shipments over 150 pounds we will call or e-mail with the freight charges prior to shipping.
Most metalworking fluids must ship by ground for safety reasons.
  We are sorry, but we have suspended export shipments to countries other than Canada.

We will revisit this policy after we have completed our move to Michigan, and gotten our operations fully up to speed.
We thank our valued customers in Australia and other countries for their understanding.

We accept export orders through our website only.
We cannot provide freight quotes without an order.
Freight quotes do not include duties, taxes or other customs brokerage charges; other fees may apply and are the buyer's responsibility.
Typically, customs/administrative fees are cheaper through postal services than through UPS.

If a foreign address cannot be entered into the order form's "address" data fields, the complete address can be typed into the "Comments" box.
If you are having a problem with the order first make sure you have chosen the correct country in the pull down menus for both billing address and shipping address.

We will not quote any US Postal Services other than "Priority Mail International" with insurance and tracking.
On request, we can ship UPS to Canada on a prepay and add basis to business addresses.

Payment by credit card is acceptable in most cases.
Orders over $250.00 must be prepaid with a bank wire transfer; there is an additional $30.00 fee for this bank service (Orders over $1000 are exempt from this fee.)
We do not accept PayPal.
  If you wish to pay for your order with a check or money order, just follow the online ordering procedure (UPS Ground service charges will be calculated automatically) and then print out the order form and send it to us in the mail, rather than sending it online.

You must include your phone number so we can reach you if there are any questions with your order.

Michigan, Oklahoma, and New Jesey residents must calculate and add the appropriate sales tax.
MI, OK, and NJ sales tax is based on the total value of the merchandise.
  We want you to be satisfied with every order you place with Victor Machinery.

Any item that does not meet your needs or expectations may be returned (in original package and unused, unmarked condition, freight prepaid) within 20 days of shipment without restocking charge with the following exceptions:

Fluids, cut-to-length bandsaw blades, and custom made tools are final sale and cannot be returned.
Non-stock items and orders for large quantities of an item may be subject to a restocking charge.

Please notify us prior to all returns and refer to our invoice number, and let us know if you prefer replacement, credit, or a refund.

  If you receive a shipment with visible exterior damage, you must report it to the driver before signing for it (or note it on the delivery receipt, if a truck shipment.)
Please call us promptly for further assistance.

Do not discard the packaging of any damaged or short shipment.

If there is damage that was not visible from the outside of the box, or if the packing slip is incorrect, please call or e-mail us right away.

All shortages and damage must be reported within 10 days of receipt.
  Prices in our print catalogs (our most recent catalog was printed in 2013 and is for reference only) and online are subject to change without notice.
We will not ship an item ordered online at a higher price without your advance approval.
Some quantities are limited.
Not responsible for typographical or software errors.
  In no case, except where prohibited by law, will our liability exceed the value of the products shipped.